PI38761: Bulk transitions fails when one or more related CRs are not in required state

Rational Change Interim Fix 4 for 5.3.1.1

APAR status

• Closed as program error.

Error description

• Abstract:
  Change request bulk transition fails if one of more child-CRs
  are not in a required state
  
  Error Description:
  Attempts to bulk transition change requests fails for all CRs if
  one or more child CRs are not in a required state, without
  indication as to which child CR are not in a required state.
  
  Steps to reproduce:
  1)  Edit the process by adding two attributes 'child_CR' and
  'has_child_CR', Web-Type 'CCM_RELATION'.
  2)  Edit transition 'assigned2resolved' by adding this
  pre-transition trigger:
  'verify: bsf verify_related_change_request_states.js child_CR
  probreject canceled duplicate resolved tested concluded'
  3)  Install new process
  4)  As Change user create 6 new CRs, linking 3 pairs as
  parent-child using above new attributes.
  5)  Set the three parent CRs into state 'assigned' and only one
  of the child CRs to state 'resolved'.
  6)  Run a report that returns the three parent CRs.
  7)  Select these three CRs and select ' Transition'.
  
  Expected result:
  One CRs is successfully transitioned while the two other CRs are
  reported as not having met the pre-transition requirement.  A
  pop-up message indicates which CRs have or have not been
  transitioned.
  
  Actual result:
  None of the CRs are transitioned.
  
  Local Fix:
  Transition one CR at a time or try to use smaller sub-groups of
  CRs for bulk transition.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All platform user                                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Abstract:                                                    *
  * Change request bulk transition fails if one of more          *
  * child-CRs are not in a required state                        *
  *                                                              *
  * Error Description:                                           *
  * Attempts to bulk transition change requests fails for all    *
  * CRs if one or more child CRs are not in a required state,    *
  * without indication as to which child CR are not in a         *
  * required state.                                              *
  *                                                              *
  * Steps to reproduce:                                          *
  * 1)  Edit the process by adding two attributes 'child_CR' and *
  * 'has_child_CR', Web-Type 'CCM_RELATION'.                     *
  * 2)  Edit transition 'assigned2resolved' by adding this       *
  * pre-transition trigger:                                      *
  * 'verify: bsf verify_related_change_request_states.js         *
  * child_CR probreject canceled duplicate resolved tested       *
  * concluded'                                                   *
  * 3)  Install new process                                      *
  * 4)  As Change user create 6 new CRs, linking 3 pairs as      *
  * parent-child using above new attributes.                     *
  * 5)  Set the three parent CRs into state 'assigned' and only  *
  * one of the child CRs to state 'resolved'.                    *
  * 6)  Run a report that returns the three parent CRs.          *
  * 7)  Select these three CRs and select ' Transition'.         *
  *                                                              *
  * Expected result:                                             *
  * One CRs is successfully transitioned while the two other CRs *
  * are reported as not having met the pre-transition            *
  * requirement.  A pop-up message indicates which CRs have or   *
  * have not been transitioned.                                  *
  *                                                              *
  * Actual result:                                               *
  * None of the CRs are transitioned.                            *
  *                                                              *
  * Local Fix:                                                   *
  * Transition one CR at a time or try to use smaller sub-groups *
  * of CRs for bulk transition.                                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• This issue is fixed. Fix will be available with the next planned
  release of Rational Change 5.3.1.1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC CHANGE

• Fixed component ID

  5724V87CG

Applicable component levels

• R531 PSY

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