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PI38587: PROMPT NOT DISPLAYING IN IE11 AFTER SELECTING DATA SOURCE CONNECTION

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After executing a report, the user selects a data source
    connection. There are many (40+) data source connections to
    choose from, such that there is a vertical scroll bar in IE.
    User selects data source, scrolls down to select "ok", and
    prompt page does not show up after. Just a blank screen is
    displayed. ??The only way the user can get the prompt page to
    load, is to resize the window proportional to the size of the
    prompt page, click on the white page, and then scroll up/down.
    This then causes the prompt page to load.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 8                                                            *
    ****************************************************************
    

Problem conclusion

  • code fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI38587

  • Reported component name

    COG CONNECTION

  • Reported component ID

    5724W12CC

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-07

  • Closed date

    2015-07-31

  • Last modified date

    2015-07-31

  • APAR is sysrouted FROM one or more of the following:

    PI22591

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG CONNECTION

  • Fixed component ID

    5724W12CC

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
31 July 2015