APAR status
Closed as program error.
Error description
After executing a report, the user selects a data source connection. There are many (40+) data source connections to choose from, such that there is a vertical scroll bar in IE. User selects data source, scrolls down to select "ok", and prompt page does not show up after. Just a blank screen is displayed. ??The only way the user can get the prompt page to load, is to resize the window proportional to the size of the prompt page, click on the white page, and then scroll up/down. This then causes the prompt page to load.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * all users * **************************************************************** * PROBLEM DESCRIPTION: * * see error description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack * * 8 * ****************************************************************
Problem conclusion
code fix
Temporary fix
Comments
A fix for this APAR is targeted for IBM COGNOS 10.2.1 BI Fix Pack 8. The Fix Pack Release Schedule can be found at http://www.ibm.com/software/analytics/support/fixes/pbi_schedule .html.
APAR Information
APAR number
PI38587
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A21
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-04-07
Closed date
2015-07-31
Last modified date
2015-07-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG CONNECTION
Fixed component ID
5724W12CC
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
31 July 2015