IBM Support

PI37863: DOWNLOAD DIALOG WITH OPEN, SAVE, CANCEL BUTTONS DOES NOT APPEAR WHEN EXCEL REPORT IS RUN FROM COGNOS NAVIGATOR PORTAL.

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You can track all active APARs for this component.

 

APAR status

  • Closed with unknown close code.

Error description

  • Download dialog with Open, Save, Cancel buttons does not appear
when Excel report is run from Cognos Navigator portal.
The issue only happens when using Internet Explorer(10 or 11)
and does not happen when using Firefox.
However, the issue does not happen when it is run from IBM
Cognos Connection even though these versions of IE are used.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Business Intelligence 10.2.2 Fix Pack  *
* 2                                                            *
****************************************************************

    



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • A fix for this APAR is targeted for IBM Cognos Business
Intelligence 10.2.2 Fix Pack 2

The Fix Pack Release Schedule can be found at
www-01.ibm.com/software/analytics/cognos/support/fixpacks.html

    



APAR Information




    

  • APAR number
    PI37863
    • 

  • Reported component name
    COG CONNECTION
    • 

  • Reported component ID
    5724W12CC
    • 

  • Reported release
    A21
    • 

  • Status
    CLOSED  URX
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-03-26
    • 

  • Closed date
    2015-07-16
    • 

  • Last modified date
    2015-07-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    
PI47044
    

    • 



Fix information


    



Applicable component levels


    

  • RA22  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 July 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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