PI32476: CORRUPT DATA IN LICENSE CONFIGURATION MAY CAUSE LICENSE KEY ADMINISTRATOR TO FAIL.

Rational License Key Server Administration and Reporting Tool Fix Pack 9 (8.1.4.9) for 8.1.4

APAR status

• Closed as Permanent restriction.

Error description

• IN cases where the license server configuration contains corrupt
  data, the license key administrator may fail on startup or when
  attempting to change the license configuration.
  
  The invalid configurations include, but are not limited to:
  - multiple @ characters in a single server name:
     27000@@server1 instead of 27000@server1
  - Incorrect/out-of-range "sequence numbers" in the windows
  registry key used as the LKAD internal server list.
  

Local fix

• Resolving the issue cannot be done within the license key
  administrator itself. TO correct the problem the registry values
  that control Rational Common licensing have to be removed and
  (correctly) recreated.
  
  TO do that:
  1) Remove the following values from
  HKLM\SOFTWARE\[Wow6432Node\]Flexlm License Manager
      RATIONAL_LICENSE_FILE
      IBMRATL_LICENSE_FILE
      TELELOGIC_LICENSE_FILE
  2) Remove the following registry key completely
      HKLM\SOFTWARE\[Wow6432Node\]Rational
  Software\Licensing\8.0\Server List
  3) Reconfigure licenses using the License Key administor. This
  can be accomplished on the command line by running a command
  similar to:
      licadmin8 -s
  27000@server1;27000@triad1-1,27000@triad1-2,27000@triad1-3
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Licenses Administrators and/or other users who use License   *
  * Key Administrator                                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * If the license server configuration done via License Key     *
  * Administrator (LKAD) gets corrupted via any means, LKAD may  *
  * fail to launch.                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• This is a permanent limitation in License Key Administrator. If
  such a situation occurs, follow the steps mentioned in the
  Technote# 1966985
  (http://www-01.ibm.com/support/docview.wss?uid=swg21966985).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels