IBM Support

PI31032: UNABLE TO LOG IN TO THE SERVER IF USING IE9+ IN COMPATIBILITY MODE FOR IE8

Fixes are available

IBM UrbanCode Build Fix Pack 1 (6.1.0.1) for 6.1
IBM uBuild Fix Pack 5 (5.0.1.5) for 5.0.1
IBM UrbanCode Build Fix Pack 2 (6.1.0.2) for 6.1
IBM uBuild Fix Pack 6 (5.0.1.6) for 5.0.1

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you use Internet Explorer IE9 in IE8 compatibility mode,
your uBuild version 5.0.1.3 will show the initial splash screen
without the textboxes to enter in User and Password.  This
prevents you from logging in.

Local fix

  • From MS Docs:
* <meta http-equiv="x-ua-compatible" content="IE=edge" >
Note that this is functionally equivalent to using the HTML5
doctype. It places Internet Explorer into the highest supported
document mode. Edge most is most useful for regularly
maintained websites that are routinely tested for
interoperability between multiple browsers, including Internet
Explorer.

That HTML5 doctype is <!DOCTYPE html> and is in our login.jsp
and header.jsp already

http://msdn.microsoft.com/library/jj676915.aspx

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* All users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Issues with Internet Explorer in compatibility mode          *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

Problem conclusion

  • A fix is available in IBM uBuild 5.0.1.5

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI31032
    • 

  • Reported component name
    UBUILD
    • 

  • Reported component ID
    5725M7500
    • 

  • Reported release
    500
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-12-05
    • 

  • Closed date
    2015-02-09
    • 

  • Last modified date
    2015-02-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    UBUILD
    • 

  • Fixed component ID
    5725M7500
    • 



Applicable component levels


    

  • R500  PSN
       UP
    • 

  • R500  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4JLT","label":"IBM uBuild"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback