PI30497: Additional sync work area pattern with '\' or '\\' fails with error CRCCH3000: Migrate rules class could not be loaded

Rational Synergy Interim Fix 1 for 7.2.1.3
Rational Synergy Interim Fix 2 for 7.2.1.3
Rational Synergy Fix Pack 4 (7.2.1.4) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.4
Rational Synergy Fix Pack 5 (7.2.1.5) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.5
Rational Synergy Interim Fix 2 for 7.2.1.5
Rational Synergy Interim Fix 3 for 7.2.1.5
Rational Synergy Interim Fix 4 for 7.2.1.5
Rational Synergy Interim Fix 5 for 7.2.1.5
Rational Synergy Fix Pack 6 (7.2.1.6) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.6
Rational Synergy Fix Pack 7 (7.2.1.7) for 7.2.1

APAR status

• Closed as program error.

Error description

• Abstract:
  Attempts to run a work area sync results in error CRCCH3000:
  Migrate rules class could not be loaded
  
  Error Description:
  1. In the Rational Synergy GUI add an additional work area sync
  pattern under Tools > Options > Actions > Sync Work Area using
  '\' or '\\' in the path as in:
  dir1\dir2
  or
  dir1\\dir2
  2. Restart the Synergy client
  3. Attempt to run a work area sync
  
  Expected result:
  The work area sync succeeds
  
  Actual result:
  The sync fails with error CRCCH3000: Migrate rules class could
  not be loaded
  
  Local Fix:
  WORKAROUND:
  Use the new mapping rules instead, i.e. in this example:
  When %path =~ '.*/dir1/dir2' IGNORE
  
  This workaround can only be used if all other user preference
  rules are in the new mapping rules syntax, otherwise the rule
  will be ineffective.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Additional sync work area pattern with "\" or "\\" fails
  with error.
  

Problem conclusion

• Fixed in Rational Synergy 7.2.1.3.001.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYNERGY

• Fixed component ID

  5724V66SN

Applicable component levels

• R721 PSN

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