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PI29767: WORKLIGHT APPLICATION CRASHES ON STARTUP AFTER SPLASH SCREEN

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APAR status

  • Closed as program error.

Error description

  • Worklight application crashes imminently after splash screen
    while displaying the
    following message :
    ""net::ERR_FILE_NOT_FOUND(dile:///data/data/*application_name*/f
    iles/www/
    skinloader.html)"
    
    
    Additional Keywords :
    skinloader,FILE_NOT_FOUND,crash
    
    
    Versions affected:
    6.0
    Initial impact :
    High
    

Local fix

  • No local fix provided
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users that uses encrypted web resources in there device is   *
    * in arabic                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * when use encrypted web resources in an arabic device the     *
    * application crashes on first run                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * -                                                            *
    ****************************************************************
    

Problem conclusion

  • the problem was that arabic numbers are different from the us
    ones , to solve it we always use an us numbering and not the
    local language numbering
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI29767

  • Reported component name

    WL/MFPF CONSUME

  • Reported component ID

    5725I4301

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-18

  • Closed date

    2015-01-19

  • Last modified date

    2015-01-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WL/MFPF CONSUME

  • Fixed component ID

    5725I4301

Applicable component levels

  • R600 PSY

       UP

  • R610 PSY

       UP

  • R620 PSY

       UP

  • R630 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSZH4A","label":"IBM Worklight"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 October 2021