IBM Support

PI29470: IN BUILD FORGE 8.0.0.2 WHEN INTEGRATED WITH RTC BUILDS WILL RETURN AS QUEUED EVEN AFTER COMPLETING.

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APAR status

  • Closed as program error.

Error description

  • ---Our test builds with the fix will now finish in Build Forge,
    but not return any status in RTC at any point of the build. The
    Progress column only shows (no progress information) and never
    ends. In Build Forge, the Build Status of completed builds looks
    like this - showing still queued:
    
    Status: Completed -- Failed But Continued-- Queued
    
    Status: Completed -- Failed -- Queued
    
    ---With builds that have successful status in prod, we see
    something like this for the status at the top of the Build in
    Build Forge:
    
    Status: Completed -- Failed But Continued -- Built
    
    Status: Completed -- Failed -- Failed
    
    Status: Completed -- Passed -- Built
    
    The interesting thing is that it looks like the status staying
    in Queued was happening with 8.0.0.2 before as well, but now
    with the fix it is not returning any status to RTC.
    
      The bf_eventqueue does not contain any data even though the
    jobs are listed as queued.
    
    
      Escalation 18458 has all of the information as well:
    
    
    https://l2l3-cmn-rtc.ratl.swg.usma.ibm.com:9443/ccm/web/projects
    /Rational%20Escalation#action=com.ibm.team.workitem.viewWorkItem
    &id=18458
    
      Test fix is in the escalation.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Buildforge 8.0.0.x user on all platform                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When job finished in buildforge, buildforge send queue       *
    * status to RTC                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to 'product' version 8.0.0.2 iFix3"                  *
    ****************************************************************
    

Problem conclusion

  • Fixed in 8002ifix3.
    Buildforge will send complete event when job finished.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI29470

  • Reported component name

    RATIONAL BUILDF

  • Reported component ID

    5724S2700

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-11-11

  • Closed date

    2015-03-03

  • Last modified date

    2015-03-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL BUILDF

  • Fixed component ID

    5724S2700

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSB2MV","label":"Rational Build Forge"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 October 2021