PI29136: Upper-case AD username and lower-case Change username issues

Rational Change Interim Fix 3 for 5.3.1.1
Rational Change Interim Fix 4 for 5.3.1.1

APAR status

• Closed as program error.

Error description

• Environment:
  Rational Change 5.3.1.1. iFix 01 with setting
  LOWERCASE_LDAP_USERNAMES set to true
  Change and Synergy Users are stored in lowercase, example
  (x012345)
  AD users are stored in uppercase (X012345)
  
  Sample issues:
  
  Profile information of some users is not shown.
  This can be seen in different situations:
  a) Attributes of type CCM_USER only shows the user ID, e.g. in
  reports
  b) The page Settings-?Profile in Change shows no information
  c) A submit form, which prepopulates attributes with user
  profile information is empty.
  d) Perl scripts that want to send out an email using the command
  ?$csapi-?GetUserPreference($aUser, 'x012345',
  'user_email')?get no result
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  First name and last names are missing in reports in case of
  Upper-case AD username and lower-case Change username.
  

Problem conclusion

• This is fixed in 5.3.1.1 ifix 003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC CHANGE

• Fixed component ID

  5724V87CG

Applicable component levels

• R531 PSN

     UP