PI24981: CLEARQUEST FORM WITH "STATICTEXT" BOX IS NOT APPEARING IN CLEART EAM EXPLORER BUT, IT APPEARS NORMALLY IN ALL CLEARQUEST CLIENTS.

Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearCase Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearCase Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearCase Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearCase Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearCase Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearCase Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearCase Fix Pack 25 (8.0.1.25) for 8.0.1

APAR status

• Closed as program error.

Error description

• Issue in regarding CTE that it does not display any Static Text
  Box Property Sheet values. Tried making various updates to the
  Form in ClearQuest Designer but no matter what we do it will not
  display the Text typed in those fields in ClearTeam Explorer.
  The Static Text Box Property Sheet values appears correctly in
  all ClearQuest clients.
  
  > Steps to reproduce the issue:
  
  1. Create a new Schema Repository/connection Called UCM.
  
  2. Execute the setup to have this connection UCM integrated
  between ClearQuest and ClearCase.
  
  3. Login to the CQ Designer.
  
  4. Open the UCM Schema.
  
  5. In the Record Type "Defect" add a new TAB called "Test" for
  the Submit and Record form.
  
  6. In the "Test" TAB, add a "Static Text" form control and add a
  "Text Box" form control.
  
  7. Checkin and upgrade the User Database.
  
  8. Test in all ClearQuest clients (Eclipse, Windows and Web).
  When submitting a new Record, or when modifying an existing one,
  looking at the "Test" Tab we can see "Static Text" and "Text
  Box" form control.
  
  9. But, when using CTE (ClearTeam Explorer). When submitting a
  new Record, or when modifying an existing one, looking at the
  "Test" Tab we CAN NOT see the "Static Text". We CAN see the
  "Text Box" form control, ONLY.
  
  10. Re-started the ccrcprofile and cqwebprofile and the CTE
  application. But, the "Static Text" form control IS NOT
  appearing in CTE.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of IBM Rational ClearTeam Explorer.                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When working in IBM Rational ClearTeam Explorer: submitting  *
  * a new Record, or when modifying an existing record in        *
  * ClearQuest Database, Static Text form control does not       *
  * display.                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• This issue has been fixed in ClearCase versions 8.0.0.16 and
  8.0.1.9
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST WIN

• Fixed component ID

  5724G3600

Applicable component levels

• R800 PSY

     UP

• R801 PSY

     UP