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PI24914: Update the IGQ agent to retry for MQGET failing with 2342, MQRC_DB2_NOT_AVAILABLE

A fix is available

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APAR status

  • Closed as program error.

Error description

  • Error:
    Update the IGQ agent to retry for MQGET failing with 2342,
    MQRC_DB2_NOT_AVAILABLE
    .
    
    
    
    
    Additional Symptom(s) Search Keyword(s):
    CSQM056E csect-name mqapi-call (MQGET) failed for queue q-name,
    MQRC=mqrc
    .
    CSQM051I: csect-name Intra-group queuing agent stopping
    

Local fix

  • Manually start the IGQ agent.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of WebSphere MQ for z/OS Version 7 *
    *                 Release 1 Modification 0.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Intra-group queing agent does not       *
    *                      restart after it receives a             *
    *                      MQRC_DB2_NOT_AVAILABLE on a MQGET.      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    After a problem where DB2 encountered an abend but did not
    terminate, a QMGR received the message
    CSQM056E :QMA1 CSQMIGQA MQGET failed for queue
    SYSTEM.QSG.TRANSMIT.QUEUE, MQRC=2342
    (where 2342 indicates MQRC_DB2_NOT_AVAILABLE)
    followed by
    CSQM051I :QMA1 CSQMIGQA Intra-group queuing agent stopping
    The Intra-group queueing agent did not restart, and had to be
    manually restarted by enabling IGQ.
    The module CSQMIGQA does not have any code to recover from
    MQRC_DB2_NOT_AVAILABLE or any SMDS errors.
    

Problem conclusion

  • CSQMIGQA has been altered to put the IGQ agent into retry after
    MQRC_CF_NOT_AVAILABLE, MQRC_DB2_NOT_AVAILABLE and
    MQRC_DATA_SET_NOT_AVAILABLE.
    100Y
    CSQMIGQA
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI24914

  • Reported component name

    WMQ Z/OS V7

  • Reported component ID

    5655R3600

  • Reported release

    100

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-01

  • Closed date

    2014-11-24

  • Last modified date

    2015-02-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PI27510 UI23346

Modules/Macros

  • CSQMIGQA
    

Fix information

  • Fixed component name

    WMQ Z/OS V7

  • Fixed component ID

    5655R3600

Applicable component levels

  • R100 PSY UI23346

       UP15/01/16 P F501

Fix is available

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Document Information

Modified date:
03 February 2015