PI23331: QUALDIR VALUE IN DC.ENV.PROPERTIES IS NOT PROCESSED.

APAR status

• Closed as program error.

Error description

• On z/OS ITCAM Agent for WebSphere 7.2 Data Collectors installed
  on zOS, there are Insufficient authority to write log files
  errors. Namely msg-dc-native.log and trace-dc-native.log. This
  is due to the QUALDIR value in dc.env.properties not being
  processed.
  

Local fix

• The workaround will be to modify
  
  <ITCAM>/runtime/<server>/dc.java.properties file, namely the
  CCLOG_COMMON_DIR property in that file:
  
  1. take a note of value of
  com.ibm.tivoli.itcam.toolkit.util.logging.qualDir property in
  the
  dc.java.properties file.
  
  2. add "/<value of the property in item 1>"  to the end of value
  of
  CCLOG_COMMON_DIR property in the same file.
  
  3. restart the AppServer.
  
  NOTE: The changes need to be done in runtime dirs, that look
  like this:
  
            <ITCAM>/runtime/<server>/
  

Problem summary

• On z/OS ITCAM Agent for WebSphere 7.2 Data Collectors installed
  on zOS, there are Insufficient authority to write log files
  errors. Namely msg-dc-native.log and trace-dc-native.log. This
  is due to the QUALDIR value in dc.env.properties not being
  processed.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  release:
  
   | Interim fix | 7.2.0.0-TIV-ITCAM_DC-IF0011
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TCAM AD WAS DC

• Fixed component ID

  5698B48DC

Applicable component levels