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PI23305: THE LOG "CQWEB I CQLOGINCONTROLLER SETSESSIONTIMEOUT 1800" IS ALWAYS DEFAULT VALUE "1800" IN SYSTEMOUT.LOG

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APAR status

  • Closed as program error.

Error description

  • Default session time out value is 1800, change the value to
    other under "Site Administration", for example, 14400. Then
    restart WAS CQ profile, then open SystemOut.log file, you can
    see the content "CQWeb  I CQLoginController SetSessionTimeout
    1800" and the time label is obvious later than the time I
    changed the configuration. So the log about SetSessionTimeout
    is not updated to right value.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * CQ Web                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ClearQuest Web SystemOut.log file maintains the session      *
    * timeout value only between user sessions (login and logout). *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.1.9 and 9.0.2.1
    ClearQuest Web SystemOut.log file now maintains the session
    timeout value during the entire browser session.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI23305

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-08-05

  • Closed date

    2020-04-13

  • Last modified date

    2020-04-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 April 2020