IBM Support

PI19959: IPAD WITH IOS 7.1.1, INBOX IS NOT BEING UPDATED IF THE TIME OPTION '24-HOUR TIME' IS SET TO OFF.

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APAR status

  • Closed as program error.

Error description

  • When a user access his Inbox in more than one device, if one
device is iOS 7.1.1 with the Time setting '24-Hour Time' set to
off, Mobile thinks the last update was later than the current
time. Then the Inbox on that device is not updated.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade mobile clients to the latest version available in    *
* the respective appstores, 10.2.2.0.1 or newer.               *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI19959
    • 

  • Reported component name
    COG MOBILE
    • 

  • Reported component ID
    5724W20GM
    • 

  • Reported release
    A21
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-06-12
    • 

  • Closed date
    2014-12-02
    • 

  • Last modified date
    2014-12-02
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG MOBILE
    • 

  • Fixed component ID
    5724W20GM
    • 



Applicable component levels


    

  • RA22  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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