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PI19064: AGENT JVM CRASHES DUE TO ABNORMAL EXIT OF A CITRIX MODULE AFTER PLAYBACK IN WINDOWS 2008 R2

Fixes are available

Rational Performance Tester Fix Pack 1 (8.6.0.1) for 8.6
Rational Performance Tester Fix Pack 2 (8.6.0.2) for 8.6
Rational Service Tester for SOA Quality Fix Pack 2 (8.6.0.2) for 8.6
Rational Service Tester for SOA Quality Fix Pack 1 (8.6.0.1) for 8.6

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APAR status

  • Closed as program error.

Error description

  • Agent JVM crashes due to abnormal exit of a Citrix module after
playback in Windows 2008 R2

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* RPT/RST users                                                *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Please refer to the Error Description section.               *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • Fixed.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI19064
    • 

  • Reported component name
    PERF TESTER WIN
    • 

  • Reported component ID
    5724J9601
    • 

  • Reported release
    810
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-06-02
    • 

  • Closed date
    2014-10-20
    • 

  • Last modified date
    2014-10-20
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PERF TESTER WIN
    • 

  • Fixed component ID
    5724J9601
    • 



Applicable component levels


    

  • R860  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMMM5","label":"Rational Performance Tester"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            15 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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