Fixes are available
Rational License Key Server Fix Pack 3 (8.1.4.3) for 8.1.4
Rational License Key Server Fix Pack 4 (8.1.4.4) for 8.1.4
Rational License Key Server Fix Pack 5 (8.1.4.5) for 8.1.4
Rational License Key Server Fix Pack 6 (8.1.4.6) for 8.1.4
Rational License Key Server Fix Pack 7 (8.1.4.7) for 8.1.4
Rational License Key Server Fix Pack 8 (8.1.4.8) for 8.1.4
Rational License Key Server Interim Fix 1 for 8.1.4.8
Rational License Key Server Administration and Reporting Tool Fix Pack 9 (8.1.4.9) for 8.1.4
APAR status
Closed as program error.
Error description
After installing the IBM Rational License Key Server (RLKS) Administration and Reporting Tool (ART) Agent service on a Microsoft Windows host, the agent may not start automatically if the Agent install directory is not on the Windows 'System' drive (Usually C:). The only current workarounds to this issue are: - Run the agent manually as in the previous releases - Edit the startRCLAgent.bat and stopRCLAgent.bat files to correct the references to the incorrect installation location.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of RLKS Administration Agent are affected due to this * * issue. The issue is seen only if agent is installed on a * * drive other than the system drive on Windows machine. * **************************************************************** * PROBLEM DESCRIPTION: * * Administration and Reporting Tool agent service may not * * start if the agent is installed non-system drives like D * * drive. * **************************************************************** * RECOMMENDATION: * * Upgrade to RLKS Administration and Reporting tool version * * 8.1.4.3. * ****************************************************************
Problem conclusion
This issue has been fixed in RLKS Administration and Reporting Tool version 8.1.4.3.
Temporary fix
Comments
APAR Information
APAR number
PI17944
Reported component name
RATIONAL LICENS
Reported component ID
5648LIC00
Reported release
813
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-14
Closed date
2014-07-03
Last modified date
2014-07-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATIONAL LICENS
Fixed component ID
5648LIC00
Applicable component levels
R814 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1.3","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 January 2022