IBM Support

PI17377: COGNOS INSIGHT: UNABLE TO CONNECT TO TM1 WHEN YOU ARE NOT AN ADMIN ON THE FIRST SERVER LISTED

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APAR status

  • Closed as program error.

Error description

  • Client is on Cognos TM1 10.2 FP1 and Insight 10.2.1 FP1. They
would like to connect to TM1 by launching Cognos Insight and
hitting the "Connect to IBM Cognos TM1" button.??If they have 2
different TM1 servers listed in the fpmpsvc_config.xml file and
they are not an admin on the first TM1 server listed in the
file, it does not let them connect to TM1. It provides an error
saying you do not have the necessary permissions to connect.
They are an admin on the second server listed though. ??However,
if I switch the server names within the config file, they are
able to connect to TM1.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Please upgrade to Cognos Insight 10.2.1.2                    *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI17377
    • 

  • Reported component name
    TM1 SERVER
    • 

  • Reported component ID
    5724W49SE
    • 

  • Reported release
    A20
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-05-06
    • 

  • Closed date
    2014-07-11
    • 

  • Last modified date
    2014-07-11
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TM1 SERVER
    • 

  • Fixed component ID
    5724W49SE
    • 



Applicable component levels


    

  • RA20  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            21 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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