PI17314: Framework Manager crashes when Context Explorer is opened.

APAR status

• Closed as fixed if next.

Error description

• On Windows 2008 R2 or XP system, within Framework Manager, if
  the context explorer is opened and then you exit from Framework
  Manager, Framework Manager application will crash.  These errors
  occurs:  Problem signature:   Problem Event Name:?APPCRASH
  Application Name:?BMT.exe   Application Version:?10.2.5002.1
  Application Timestamp:?52700042   Fault Module Name:?mfc100u.dll
    Fault Module Version:?10.0.40219.1   Fault Module
  Timestamp:?4d5f29b6   Exception Code:?c0000005   Exception
  Offset:?00139830   OS Version:?6.1.7600.2.0.0.272.7   Locale
  ID:?1033   Problem signature:   Problem Event Name:?APPCRASH
  Application Name:?BMT.exe   Application Version:?10.2.5002.1
  Application Timestamp:?52700042   Fault Module Name:?ntdll.dll
  Fault Module Version:?6.1.7600.16385   Fault Module
  Timestamp:?4a5bdb3b   Exception Code:?c015000f   Exception
  Offset:?00084401   OS Version:?6.1.7600.2.0.0.272.7   Locale
  ID:?1033
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
  * Pack 2                                                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA22 PSN

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