IBM Support

PI16745: FALSE OUTOFMEMORY HEAP STATUS ALERTS GENERATED

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APAR status

  • Closed as program error.

Error description

  • Customer is getting multiple error messages from the WAS agent
from ITM however, the AppServer has plenty of heap space left.


WASOutofHeapSpace
WASAvgHeapSizeAfterGCHigh

Local fix

  • none. This apar is for 7.2.0.1

Problem summary

  • ****************************************************************
USERS AFFECTED:
WebSphere application servers running on IBM J9 JVM and
monitored by Agent for WebSphere Applications v7.2

****************************************************************
PROBLEM DESCRIPTION:

The WASOutofHeapSpace is triggered even when there is plenty of
heap space available.

****************************************************************

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
releases:

 | Interim Fix | 7.2.0.0-TIV-ITCAM_DC-IF0011
 | Interim Fix | 7.2.0.0-TIV-ITCAMAD_WS-IF0006

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI16745
    • 

  • Reported component name
    ITCAM WAS DIST
    • 

  • Reported component ID
    5724L6200
    • 

  • Reported release
    710
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-04-24
    • 

  • Closed date
    2014-10-29
    • 

  • Last modified date
    2014-10-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    ITCAM WAS DIST
    • 

  • Fixed component ID
    5724L6200
    • 



Applicable component levels


    

  • R720  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS3PGL","label":"Tivoli Composite Application Manager for WebSphere"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 July 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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