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PI16657: DIRECT UPDATE FAILED ON IOS DEVICES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Direct update failed on certain iOS devices.
    
    The download was completed but failed when unpacking and the app
    will close itself. When the app restarted, Direct Update dialog
    reappear and the cycle begins again.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of iOS devices running direct update in low memory     *
    * condition.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The direct update algorithm stored the update date (received *
    * from the server in Base64 encoding) in memory. Decoding of   *
    * the update data doubled memory footprint and led to crash.   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * -                                                            *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed by storing the update data received from
    the server in a temporary file. Also an additional algorithm was
    developed to decode Base64 data from file.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI16657

  • Reported component name

    WORKLIGHT ENTER

  • Reported component ID

    5725I4300

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-23

  • Closed date

    2014-06-03

  • Last modified date

    2014-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORKLIGHT ENTER

  • Fixed component ID

    5725I4300

Applicable component levels

  • R600 PSY

       UP

  • R610 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSZH4A","label":"IBM Worklight"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 October 2021