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PI15470: CUSTOM THEME FOR IOS MOBILE APP WILL NOT DOWNLOAD TO IPHONE IF PHONE LANGUAGE SETTINGS ARE DIFFERENT FROM THE SERVER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Custom theme defined for an environment will not download to the
Cognos Mobile app on the iPhone if the phone language settings
are different from the BI server product and content language
set in Cognos Connection.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* ALL USERS                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to Cognos Mobile 10.2.1 FP4                          *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI15470
    • 

  • Reported component name
    COG MOBILE
    • 

  • Reported component ID
    5724W20GM
    • 

  • Reported release
    A21
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-04-08
    • 

  • Closed date
    2014-05-05
    • 

  • Last modified date
    2014-05-05
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG MOBILE
    • 

  • Fixed component ID
    5724W20GM
    • 



Applicable component levels


    

  • RA21  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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