IBM Support

PI13768: Active Report failing only in batch with RSV-SRV-0040

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APAR status

  • Closed as program error.

Error description

  • A large active report is failing in batch with:??RSV-SRV-0040
The report server encountered an internal error.
Check?additional information associated with this error message.
If cause of?problem cannot be ascertained, increase the logging
level in the IBM?Cognos administration tool and reproduce the
conditions that caused the?error. If the problem persists, see
the problem determination?information on the IBM Cognos Support
Portal page at
http://www-947.ibm.com/support/entry/portal/Overview/Software/In
formation_Management/Cognos?_Business_Intelligence.
CCLAssertError:0:Fatal: CCL_ASSERT(startTag ==?NULL || startTag
> endTag);

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
* 3                                                            *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI13768
    • 

  • Reported component name
    COG INSTALL CON
    • 

  • Reported component ID
    5724W12IC
    • 

  • Reported release
    A11
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-03-14
    • 

  • Closed date
    2014-06-25
    • 

  • Last modified date
    2014-06-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG INSTALL CON
    • 

  • Fixed component ID
    5724W12IC
    • 



Applicable component levels


    

  • RA11  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            15 November 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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