PI12740: RIT GUI UNRESPONSIVE ON SMALL NUMBER OF PCS WHEN USING SOME SWING LOOK AND FEEL SELECTIONS

Rational Integration Tester Fix Pack 1 (8.6.0.1) for 8.6
Rational Test Virtualization Server Fix Pack 1 (8.6.0.1) for 8.6
Rational Performance Test Server Fix Pack 1 (8.6.0.1) for 8.6
Rational Integration Tester Fix Pack 2 (8.6.0.2) for 8.6
Rational Performance Test Server Fix Pack 2 (8.6.0.2) for 8.6
Rational Test Virtualization Server Fix Pack 2 (8.6.0.2) for 8.6
Rational Integration Tester Fix Pack 3 (8.6.0.3) for 8.6
Rational Performance Test Server Fix Pack 3 (8.6.0.3) for 8.6
Rational Test Virtualization Server Fix Pack 3 (8.6.0.3) for 8.6
Rational Integration Tester Fix Pack 4 (8.6.0.4) for 8.6
Rational Performance Test Server Fix Pack 4 (8.6.0.4) for 8.6
Rational Test Virtualization Server Fix Pack 4 (8.6.0.4) for 8.6

APAR status

• Closed as program error.

Error description

• The RIT GUI fails to respond on some PCs when certain look and
  feel selections are made in the application configuration.  An
  error is logged to the JVM console indicating that there is no
  component UI class for a particular type of widget.  (This error
  may itself be incorrect.)
  

Local fix

• Select a look and feel which does not suffer from this issue,
  such as the Metal look and feel.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users of Rational Integration Tester running in Windows  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * On a very small number of Windows based machines Rational    *
  * Integration Tester will not start correctly.  The splash     *
  * screen does not appear although the task manager will show   *
  * the process is running.  Connecting to the RIT JVM log via   *
  * HTTP will show the following error was logged:               *
  *                                                              *
  * "UIDefaults.getUI() failed: no ComponentUI class for:        *
  * javax.swing.JMenuItem[,0,0,0x0,invalid,alignmentX=0.0,alignm *
  * entY=0.0,border=,flags=0,maximumSize=,minimumSize=,preferred *
  * Size="                                                       *
  *                                                              *
  * Changing the product to use a different look and feel (e.g.  *
  * Metal) does, in some cases, resolve the problem.             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The problem was caused by dependencies issues in the RIT
  packaging.  It has been resolved in version 8.6.0.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL INTEGRA TE

• Fixed component ID

  5725G79IT

Applicable component levels

• R800 PSN

     UP

• R801 PSN

     UP

• R850 PSN

     UP

• R851 PSN

     UP

• R860 PSY

     UP