PI10040: TM1 10.2.0.1 SERVER CRASH WHEN EXECUTING THE TI FCT SAVEDATAALL

APAR status

• Closed as program error.

Error description

• The customer's TM1 application is executing a time controlled
  chore, invoking a TI process which executes the TI fct
  SaveDataAll.??   ??Occassionally, but quite often, the execution
  of the time controlled chore crashes their TM1 Server.????The
  server crash is reproducible when using the TM1 10.2.0 Server
  for Windows x64, it is not reproducible when using the TM1
  10.1.1 Server for Windows x64, with TM1 10.1.1 Server for
  Windows x64 the time controlled chore executing a SaveDataAll
  operation is always successfully executed.????The customer
  upgraded to TM1 10.2.0.1 Server for Windows x64, but they are
  still hit by these TM1 server crashes.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Please upgrade to IBM Cognos TM1 10.2 Fix Pack 1 Interim Fix *
  * 1 (10.2.0.1.1)                                               *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TM1 SERVER

• Fixed component ID

  5724W49SE

Applicable component levels

• RA20 PSN

     UP