APAR status
Closed as program error.
Error description
With Internet Explorer, multiple copies of the same report cannot be opened in Excel.??Using Internet Explorer, in 10.1.1 FP3 and running a report as Excel 2007 output format, the file can be opened in Excel 2007 and 2010. If the report is run again with Excel still open, further copies can be opened simultaneously in Excel.??However, in 10.2.1 FP2 or IF3, the first Excel 2007 report can be viewed but thereafter Excel returns an error on opening: 'A document with the name "<ReportName.xlsx" is already open. You cannot open two documents with the same name, even if the documents are in different folders. To open the second document, either close the document that's currently open, or rename one of the documents'
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack * * 3 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PI09849
Reported component name
COG VIEWER
Reported component ID
5724W12CV
Reported release
A21
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-17
Closed date
2014-06-20
Last modified date
2014-06-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG VIEWER
Fixed component ID
5724W12CV
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
17 November 2022