PI09770: IOS PUSH NOTIFICATION ERROR AFTER UPGRADING OR APPLYING FIX

Download for IBM Worklight V6.0.0 Fix Pack 2 and IBM Mobile Foundation V6.0.0 Fix Pack 2
Download for IBM Worklight V6.1.0 Fix Pack 1
Download the cumulative interim fix for IBM Worklight V5.0.6 Fix Pack 2 and IBM Mobile Foundation V5.0.6 Fix Pack 2

APAR status

• Closed as program error.

Error description

• After upgrading or installing a fix/fixpack, customers
  using push notifications on iOS may see errors in the Worklight
  Server log of the form:
  
  com.worklight.integration.notification.Dispatcher init Failed to
  register application '(Application Name)-iphone-1.18' for
  mediator 'Apple'.
  The notifications will not be delivered to that
  application:java.io.FileNotFoundException: C:\Program Files
  (x86)\IBM\WebSphere\AppServer\profiles\AppSrv01\servers\wlserver
  1\workli
  ght.home\widget-resources\C:\Program Files
  (x86)\IBM\WebSphere\AppServer\profiles\AppSrv01\servers\wlserver
  1\workli
  ght.home\widget-resources\(Application
  Name)-iphone-1.18-503d33u9doi3 980djio3
  902\meta\apns-certificate-sandbox.p12 (The filename, directory
  name, or
  volume label syntax is incorrect.)
  
  (The specific error text logged will vary depending on the
  customer's application and environment, unique IDs will be
  different - but the error will be of this form.)
  
  A change was introduced in this fix pack to correct an issue
  related to the use of Worklight in a clustered environment, and
  this change required that relative pathnames be used rather
  than absolute filesystem pathnames.  This causes the above
  error to occur when using existing Worklight applications
  already deployed on the server.
  

Local fix

• To work around this problem, it is necessary to delete the
  existing iOS application from the Worklight Console, and
  redeploy it to the server.  After performing these steps, the
  error will no longer occur.  Deleting and redeploying the
  existing iOS application will not affect the application's
  existing push subscriptions.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Worklight and Mobile Foundation 5.0.6.x administrators   *
  * and developers who upgraded to fixpack 5.0.6.2 or later      *
  * versions and whose applications use iOS push notifications.  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After upgrading Worklight to 5.0.6.2 or later versions       *
  * (without delete and re-deploy of the applications), the      *
  * server fails to deploy the applications from the database    *
  * (during start-up), with an error in the log about incorrect  *
  * APNS certificate path.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * -                                                            *
  ****************************************************************
  

Problem conclusion

• The code was modified to handle both relative URL and full URL
  in the APNS certificate path in the database (in table
  NOTIFICATION_APPLICATION).
  
  The fix for this APAR is currently targeted for inclusion in
  fixpack 6.0.0.2 and fixpack 6.1.0.1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORKLIGHT CONSU

• Fixed component ID

  5725I4301

Applicable component levels

• R506 PSY

     UP

• R600 PSY

     UP

• R610 PSY

     UP