IBM Support

PI08765: WAS APP SERVER ABEND=00EC3000 WITH ITCAM

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APAR status

  • Closed as program error.

Error description

  • Problem description
    Memory not available for ITCAM causing native storage
    exhaustion. Memory is not available  because a 64-bit JVM
    requested less than 2G heap, is not using zArchitecture Large
    Page Support and requested compressed references.  If all these
    are true, then the Java heap is allocated from 31-bit private
    region leaving precious little 31-bit memory for Web Application
    SMF records.
    
    Users Affected:
    ITCAM 7.1 FP3
    1) The 64bit Java Virtual Machine is being used
    2) z/OS Java 6.0 or above is in use
    3) Compressed References are activated (-Xcompressedrefs)
    4) Large Pages are NOT in use (no -Xlp or no OS support for
    large pages activated)
    5) The Max Heap setting is less than 2GB (-Xmx < 2048M)
    

Local fix

  • Enable the large page support so the Java heap will go above the
    bar.
    

Problem summary

  • Memory not available for ITCAM causing native storage
    exhaustion.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    release:
    
    
    | interim fix | 7.1.0-TIV-ITCAMAD-FP0004
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI08765

  • Reported component name

    TCAM AD WAS DC

  • Reported component ID

    5698B48DC

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-03

  • Closed date

    2015-11-18

  • Last modified date

    2015-11-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TCAM AD WAS DC

  • Fixed component ID

    5698B48DC

Applicable component levels

  • R710 PSY

       UP

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Document Information

Modified date:
27 July 2021