IBM Support

PI07818: A 64-bit install of the WebSphere Application Server v7.0.0.23+ Profile Management Tool may not launch on Windows 7

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APAR status

  • Closed as fixed if next.

Error description

  • Abstract:
    
    The Profile Management Tool (PMT) for a WebSphere Application
    Server v7 64-bit server is not launched in Rational Application
    Developer v8.0.x.
    
    Problem:
    
    Using Rational Application Developer (RAD) 8.0.4.3 (or earlier
    8.0.x) on a Windows 7 64-bit platform  and started using Run As
    Administrator,  it was not possible to launch the Profile
    Management Tool (PMT) for a 64-bit install of WebSphere
    Application Server v7.0.0.23 or higher
    
    The 64-bit profile management tools were introduced as part of
    WebSphere Application Server v7.0.0.23 via APAR PM58927:
    
    - ADD 64 BIT Profile Management Tool(PMT) SUPPORT
    http://www.ibm.com/support/docview.wss?uid=swg1PM58927
    
    Prior to that, the 'Run Profile Management Tool' action would
    have been disabled with a 64-bit WebSphere Application Server v7
    install.
    
    Steps to reproduce:
    
    1) WebSphere Application Server v7.0.0.x 64 bit must be at
    fixpack 7.0.0.23 or higher
    1) Launch the product using Run As Adminsitrator
    2) Select 'Window ? Preferences'
    3) Navigate to 'Server ? WebSphere Application Server'
    4) Ensure your existing WebSphere v7.0 64-bit runtime is
    selected, then click on 'Run Profile Management Tool' button
    
    The Profile Management Tools UI does not appear.
    
    Same issue is reported in version 8.5.x APAR:
    - PI06339: A 64-bit install of the WebSphere Application Server
    Profile Management Tool may not launch on Windows 7
    https://www-304.ibm.com/support/entdocview.wss?uid=swg1PI06339
    
    Local fix:
    
    Run ?WAS_HOME?\bin\ProfileManagement\pmt.bat from a command
    prompt started using 'Run As Administrator' on Windows 7.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of 64-bit Rational Application Developer v8.0 that *
    * launch the Profile Management Tool for creating a new        *
    * WebSphere Application Server profile.                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Profile Management Tool for a WebSphere Application      *
    * Server v7 64-bit server is not launched in Rational          *
    * Application Developer v8.0.x.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

  • The reported problem is a permanent limitation of the Rational
    Application Developer v8.0 product; however, the fix is included
    in Rational Application Developer v9.1.0.1 and will be included
    in future Rational Application Developer v8.5 maintenance.
    

APAR Information

  • APAR number

    PI07818

  • Reported component name

    RATL APP DEV WI

  • Reported component ID

    5724J1901

  • Reported release

    800

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-10

  • Closed date

    2014-06-26

  • Last modified date

    2014-06-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R855 PSY

       UP

  • R900 PSY

       UP

  • R901 PSY

       UP

  • R910 PSY

       UP

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Document Information

Modified date:
17 October 2021