IBM Support

PI05985: Servlet gateway fails to start when configured with BI, and mobile in single server installation

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Cannot start a servlet gateway in Weblogic 12 when BI and Mobile
    are installed in a single server installation.  The error in the
    gateway.log shows:??<BEA-101216> <Servlet: "ServletGateway"
    failed to preload on startup in Web application:
    "ServletGateway".?java.lang.SecurityException:
    java.lang.Throwable - protected system package
    'java.lang'?..?..? ?
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 2                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI05985

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A21

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-12

  • Closed date

    2014-11-21

  • Last modified date

    2014-11-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA22 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023