APAR status
Closed as program error.
Error description
When we try to export the FTS resultset to an excel spreadsheet, it exports the resultset to null filename. This file won't be usable until it is renamed to a meaningful name with xlsx (microsoft excel) extension. Steps to reproduce the issue are mentioned below: 1. Perform a Full text Search (FTS) 2. On the right-top corner of cqweb, click on option 'Export to an Excel Spreadsheet' 3. This creates a file name 'null' which cannot be opened 4. If we rename the null file to something like fts-result.xlsx , which can then be opened in MS Excel 5. This issue is not specific to any record type, all FTS resultsets exported will result into a null file 6. This issue does not occur when you export resultset of an existing query, whether it is a public query or personal query 7. This issue does not occur if you export FTS resultset to a text file (FTS resultset > Export to a text file), as this creates a proper searchresult.txt file as expected 7. CQ versions tested: >> For 9.0.1 version: starting from 9.0.1.9 through latest fix pack 9.0.1.14 >> For 9.0.2 version: Starting from 9.0.2.1 through latest fix pack 9.0.2.4 >> For 9.1.0 version: All versions 9.1.0.0 through 9.1.0.3 (never worked on 9.1.x)
Local fix
Rename the null file to a meaningful name, say search-result.xlsx. Then the file can be opened in MS Excel sheet
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * In ClearQuest Web, when trying to export the FTS resultset * * to an Excel spreadsheet, it exports the resultset to null * * filename. This file won't be usable until it is renamed to a * * meaningful name with xlsx extension. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.2.7 and 9.1.0.4. In ClearQuest Web, when trying to export the FTS resultset to an Excel spreadsheet, it exports the resultset to SearchResult.xlsx.
Temporary fix
Comments
APAR Information
APAR number
PH48882
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
910
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-08-24
Closed date
2023-02-17
Last modified date
2023-02-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
17 February 2023