IBM Support

PH45515: PLUGIN USAGE TABLE IS BLANK WITH AN ERROR MESSAGE

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APAR status

  • Closed as program error.

Error description

  • The plugin usage page shows a blank table with an error message:
    "An error has occurred. Error 500"
    
    The underlying API call fails with status 500 and the server log
    will contain an exception log such as:
    ERROR http-nio-0.0.0.0-7071-exec
    com.urbancode.ds.web.rest.mappers.RuntimeExceptionMapper -
    java.lang.NullPointerException
            at
    com.urbancode.ds.subsys.deploy.config.component_template.Compone
    ntTemplateFactory.
    getComponentTemplateForId(ComponentTemplateFactory.java:72)
            at
    com.urbancode.ds.web.rest.plugin.AutomationPluginResource.
    getComponentTemplateJson(AutomationPluginResource.java:200)
            at
    com.urbancode.ds.web.rest.plugin.AutomationPluginResource.
    getProcessesUsingPlugin(AutomationPluginResource.java:120)
            at
    com.urbancode.ds.web.rest.plugin.AutomationPluginResource_$$_jvs
    t42b_5._d33
    getProcessesUsingPlugin(AutomationPluginResource_$$_jvst42b_5.ja
    va)
            at
    sun.reflect.NativeMethodAccessorImpl.invoke0(NativeMethod)
           ...
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Deploy Plugin users                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * plugin usage page returns 500. server logs show this         *
    * exception.                                                   *
    *                                                              *
    * only happens for some plugins.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fix is provided in IBM UrbanCode Deploy 7.2.3.1              *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.2.3.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH45515

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-06

  • Closed date

    2022-12-02

  • Last modified date

    2022-12-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
02 December 2022