PH38541: APPLICATIONS USING WINDOWS APPCONTAINER FUNCTION MAY CRASH OPENING FILES ON NETWORK RESOURCES AFTER UPDATING CLEARCASE

APAR status

• Closed as program error.

Error description

• Applications that make use of Microsoft Windows AppContainers
  (for example, Adobe Acrobat Reader DC) may crash opening files,
  or attempting to display the file open dialog box, after
  updating to ClearCase 9.0.2.3 or 9.0.1.11.
  

Local fix

• Contact the application vendor to determine how to disable
  AppContainers for the application.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of ClearCase with Microsoft Windows AppContainers.     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Applications that make use of Microsoft Windows              *
  * AppContainers (for example, Adobe Acrobat Reader DC) may     *
  * crash opening files,                                         *
  * or attempting to display the file open dialog box, after     *
  * updating to ClearCase 9.0.2.3 or 9.0.1.11.                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearCase versions 9.0.1.13  9.0.2.5   and
  9.1.0.2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels