IBM Support

PH33331: MOVING RESOURCES VIA DRAG-AND-DROP TO NEW RESOURCE GROUPS CAUSESAN ERROR IN THE UI

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APAR status

  • Closed as program error.

Error description

  • In the main resource tree, users can click and drag resources to
    add them to new resource groups.
    
    The movement of resource groups in the resource tree can cause a
    "An error has occurred." message to appear in the resources tree
    table and browser console.
    
    Steps to reproduce:
    1) Create a component
    2) Install an agent
    3) Create a number of resource groups at differing levels.
    4) Create an agent resource
    5) Create a component resource beneath the agent resource.
    6) Click and drag the agent resource to different resource
    groups in the resource tree
    
    After a number of click and drag operations, eventually a "An
    error has occurred" message will be displayed.
    
    This may affect other resource table views as well
    
    Another notable symptom of this is that occasionally, after
    clicking and dragging the resource and causing the "error has
    occurred" message to appear, you may see the following error:
    
    "The destination resource group already contains a resource
    group with the name <Resource name>" even though a resource with
    that name no longer currently exists.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In the main resource tree, users can click and drag          *
    * resources to                                                 *
    * add them to new resource groups.                             *
    *                                                              *
    * The movement of resource groups in the resource tree can     *
    * cause a                                                      *
    * "An error has occurred." message to appear in the resources  *
    * tree                                                         *
    * table and browser console.                                   *
    *                                                              *
    * Steps to reproduce:                                          *
    * 1) Create a component                                        *
    * 2) Install an agent                                          *
    * 3) Create a number of resource groups at differing levels.   *
    * 4) Create an agent resource                                  *
    * 5) Create a component resource beneath the agent resource.   *
    * 6) Click and drag the agent resource to different resource   *
    * groups in the resource tree                                  *
    *                                                              *
    * After a number of click and drag operations, eventually a    *
    * "An                                                          *
    * error has occurred" message will be displayed.               *
    *                                                              *
    * This may affect other resource table views as well           *
    *                                                              *
    * Another notable symptom of this is that occasionally, after  *
    * clicking and dragging the resource and causing the "error    *
    * has                                                          *
    * occurred" message to appear, you may see the following       *
    * error:                                                       *
    *                                                              *
    * "The destination resource group already contains a resource  *
    * group with the name <Resource name>" even though a resource  *
    * with                                                         *
    * that name no longer currently exists.                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.1.1.0                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.1.1.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH33331

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-13

  • Closed date

    2021-01-18

  • Last modified date

    2021-01-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710"}]

Document Information

Modified date:
19 January 2021