IBM Support

PH30152: PERFORMANCE DEGRADATION DUE TO LOCK CONTENTION WITH UCDWEBAPPCLASSLOADER

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APAR status

  • Closed as program error.

Error description

  • Switching tabs and performing other actions in the web UI will
    take significantly longer when the server is under heavy load.
    The thread dumps will contain entries like:
    
    Owns Monitor Lock on
    com/urbancode/container/tomcat/UCDWebappClassLoader@0x0000000800
    82BD20,
    com/urbancode/ds/plugin/automation/AutomationPluginMigratorLooku
    p@0x000000080A9E0F80
    
    Waiting for Monitor Lock on
    com/urbancode/container/tomcat/UCDWebappClassLoader@0x0000000800
    82BD20
    

Local fix

  • Remove UCDWebappClassLoader from server.xml and use the default
    class loader, which is parallel capable.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Switching tabs and performing other actions in the web UI    *
    * will                                                         *
    * take significantly longer when the server is under heavy     *
    * load.                                                        *
    * The thread dumps will contain entries like:                  *
    *                                                              *
    * Owns Monitor Lock on                                         *
    * com/urbancode/container/tomcat/UCDWebappClassLoader@0x000000 *
    * 0800                                                         *
    * 82BD20,                                                      *
    * com/urbancode/ds/plugin/automation/AutomationPluginMigratorL *
    * ooku                                                         *
    * p@0x000000080A9E0F80                                         *
    *                                                              *
    * Waiting for Monitor Lock on                                  *
    * com/urbancode/container/tomcat/UCDWebappClassLoader@0x000000 *
    * 0800                                                         *
    * 82BD20                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.1.1.1                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.1.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH30152

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    703

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-02

  • Closed date

    2020-11-16

  • Last modified date

    2020-11-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0"}]

Document Information

Modified date:
14 December 2020