PH27652: UNABLE TO OPEN WORK ITEMS TAB DUE TO ERROR.

APAR status

• Closed as program error.

Error description

• When a user tries to access the Work Items page they get the
  following error message: "Cannot forward after response has been
  committed An error has occurred."
  
  The server log contains a NullPointerException.
  

Local fix

• To work around the issue, approve the manual task by browsing to
  the running application process.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All end users on all supported browsers.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When a user tries to access the Work Items page they get the *
  * following error message: "Cannot forward after response has  *
  * been                                                         *
  * committed An error has occurred."                            *
  *                                                              *
  * The server log contains a NullPointerException.              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Fixed in version 7.1.1.1                                     *
  ****************************************************************
  

Problem conclusion

• Fix is provided in IBM UrbanCode Deploy 7.1.1.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  UC DEPLOY

• Fixed component ID

  5725M5400

Applicable component levels