IBM Support

PH21412: RTCP HAS INSUFFICIENT JAVA HEAP MEMORY ALLOCATION

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APAR status

  • Closed as program error.

Error description

  • On Linux installations of IBM Rational Test Control Panel
    (RTCP), the Java heap size is not specified in the start script.
    Java will use the default allocation as defined by the system
    memory.
    This can result in RTCP running out of memory and crashing.
    
    This problem does not occur on Windows systems.
    
    WORKAROUND:
    
    The workaround is to allocate up to 2GB of memory.
    
    1. Edit <RTCP install>/bin/setenv.sh.
        Typically: /opt/IBM/RationalTestControlPanel/bin/setenv.sh
    
        Append the following lines:
           JVM_ARGS=-Xmx2048m
           export JVM_ARGS
    
    2. Restart RTCP
    
    3. Use ps -ef to verify that the java process has -Xmx2048m as a
    parameter
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Linux users of IBM Rational Test Control Panel (RTCP)        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The start script for RTCP did not have a JVM heap allocation *
    * parameter.                                                   *
    * This could result in the upper limit for memory being too    *
    * small, causing RTCP to exit.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Rational Test Control Panel version 10.0.2.1  *
    ****************************************************************
    

Problem conclusion

  • Upgrade to IBM Rational Test Control Panel version 10.0.2.1
    Java heap size is set to 2048MB
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH21412

  • Reported component name

    RATL INTEGRA TE

  • Reported component ID

    5725G79IT

  • Reported release

    A00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-24

  • Closed date

    2020-03-20

  • Last modified date

    2020-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL INTEGRA TE

  • Fixed component ID

    5725G79IT

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBLQQ","label":"IBM Rational Test Workbench"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A00","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
20 March 2020