PH20838: "FAILED TO RECORD HOSTNAME" CREATING A VIEW IN CLEARCASE ON RHEL7

Rational ClearCase 9.1.0
Rational ClearCase Fix Pack 3 (9.0.2.3) for 9.0.2
Rational ClearCase Fix Pack 11 (9.0.1.11) for 9.0.1
Rational ClearCase Fix Pack 1 (9.1.0.1) for 9.1.0
Rational ClearCase Fix Pack 2 (9.1.0.2) for 9.1.0

APAR status

• Closed as program error.

Error description

• When creating a view on RedHat Enterprise Linux (RHEL) 7 with
  IBM Rational ClearCase 9.0.1.8 the following error is received:
  
  cleartool: Error: Failed to record hostname "<HOST>" in storage
  directory "/<PATH>/<view>.vws". Check that root or the ClearCase
  administrators group has permission to write to this directory.
  cleartool: Error: Unable to create view "/<PATH1>/<view>.vws".
  
  This is seen when the local mount point and the directory
  exported from the server have different names i.e exported
  directory is "/programs" which is mounted to the RHEL7 hosts at
  "/programs1"
  
  Using the command specifying "-hpath" and "-gpath" works:
  cleartool mkview -host <HOST> -hpath /<PATH>/<view>.vws -gpath
  /<PATH1>/<view>.vws  /<PATH1>/<view>.vws
  
  WORKAROUND:
  Use the mkview command above.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of ClearCase views.                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * While creating a view with NFS mount point - specifically    *
  * with extended host path name, host path name was not         *
  * captured correctly. Hence, the view creation used to fail    *
  * with incomplete host path name.                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearCase versions 9.0.1.11 and 9.0.2.3
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R902 PSY

     UP

• R910 PSY

     UP