IBM Support

PH11927: CQ 9.0.1.X INSTALLED ON TOP OF WAS-9.0.0.9/10, WITH WARNINGS

Fixes are available

Rational ClearQuest Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 9 (9.0.1.9) for 9.0.1

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APAR status

  • Closed as program error.

Error description

  • Customer installs the below software:
Installation manager version - 1.8.9.3 x64
WAS / IHS / WCT version - 9.0.0.9 & 9.0.0.10

Afterwards, the customer tries to install one of the CQ versions
(ClearQuest version - 9.0.1.5 & 9.0.1.6). The installation gets
completed, but with the below exceptions:

Exception encountered while deploying application
D:/IBM/RationalSDLC/ClearQuest/doc/cqweb-ua.war
Exception encountered while deploying application
D:/IBM/RationalSDLC/clearquest/cqweb/apps/cqemailrelay.war
Exception encountered while deploying application
D:/IBM/RationalSDLC/clearquest/cqweb/lib/TeamEAR.ear
Exception encountered while running script teamAdminUtils.jacl

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* Users of ClearQuest Web / WebSphere 9.0.0.x on Windows.      *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Deployments of ClearQuest Web into WebSphere 9.0.0.x on      *
* Windows will fail with the message "Exception encountered    *
* while deploying application" if the ClearQuest installation  *
* directory does not contain a space.                          *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • A fix is available in ClearCase version 9.0.1.8

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH11927
    • 

  • Reported component name
    CLEARQUEST WIN
    • 

  • Reported component ID
    5724G3600
    • 

  • Reported release
    901
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-05-09
    • 

  • Closed date
    2019-09-23
    • 

  • Last modified date
    2019-09-23
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLEARQUEST WIN
    • 

  • Fixed component ID
    5724G3600
    • 



Applicable component levels


    

  • R901  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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