PH10915: SESSION TIMES OUT PREMATURELY WHEN DYNAMIC FORMS FEATURE IS ENABLED FOR THE USER

Rational ClearQuest Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearQuest Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 9 (9.0.1.9) for 9.0.1

APAR status

• Closed as program error.

Error description

• In CQWeb 9.0.1.6 several use cases will trigger a session
  time-out error, forcing the user to re-enter credentials. Some
  of the use cases are the display of dropdown lists or working
  with attachments.
  This will happen if the user is enabled for the dynamic forms
  feature, by belonging to a group defined in the site
  administration ("Allow Dynamic Forms Groups").
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ClearQuest Web                                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In ClearQuest Web, sessions can time out prematurely if the  *
  * Dynamic Forms feature is enabled for the user.               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearQuest 9.0.1.7.
  In ClearQuest Web, sessions will no longer time out prematurely
  if the Dynamic Forms feature is enabled for the user.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST WIN

• Fixed component ID

  5724G3600

Applicable component levels

• R901 PSY

     UP