IBM Support

PH10787: IF ENVIRONMENTS ARE PROVISIONED FROM BPD ,WHEN DEPLOYMENT IS CANCELLED TOKEN LICENSES ARE NOT GETTING RELEASED BY AGENTS.

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APAR status

  • Closed as program error.

Error description

  • If Environments are provisioned from BPD ,when deployment is
    cancelled ,component process still running without getting
    cancelled hence token licenses are not getting released by
    agents.
    
    Steps to Reproduce:
    
    1 - Order BPD to provide an environment with 8 virtual machines
    2 - Wait create machines by BPD, install the UCD agents and
    start to deploy some application
    3 - Before finishing the process, cancel the process
    4 - Take a look at agent screen to confirm that the agents were
    created and are using licenses (licensed = true)
    5- Wait at least 15 minutes (UCD lingertime) and confirm that
    licenses still locked by agents.
    
    PS - Even after the agents were offline, the license remained
    locked
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If Environments are provisioned from BPD ,when deployment is *
    * cancelled ,component process still running without getting   *
    * cancelled hence token licenses are not getting released by   *
    * agents.                                                      *
    *                                                              *
    * Steps to Reproduce:                                          *
    *                                                              *
    * 1 - Order BPD to provide an environment with 8 virtual       *
    * machines                                                     *
    * 2 - Wait create machines by BPD, install the UCD agents and  *
    * start to deploy some application                             *
    * 3 - Before finishing the process, cancel the process         *
    * 4 - Take a look at agent screen to confirm that the agents   *
    * were                                                         *
    * created and are using licenses (licensed = true)             *
    * 5- Wait at least 15 minutes (UCD lingertime) and confirm     *
    * that                                                         *
    * licenses still locked by agents.                             *
    *                                                              *
    * PS - Even after the agents were offline, the license         *
    * remained                                                     *
    * locked                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.0.3.3                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.0.3.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH10787

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    701

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-09

  • Closed date

    2019-09-03

  • Last modified date

    2019-09-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"701","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 September 2019