Fixes are available
Rational ClearCase Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 9 (9.0.1.9) for 9.0.1
Rational ClearCase Fix Pack 9 (9.0.1.9) for 9.0.1
Rational ClearCase Fix Pack 10 (9.0.1.10) for 9.0.1
Rational ClearCase Fix Pack 11 (9.0.1.11) for 9.0.1
APAR status
Closed as program error.
Error description
When installong Clearquest 9.0.1.5 on Solaris 11.4, during the installation (after clicking the "install" button in IM) it runs for awhile like it going to install OK, but then errors out with gsk8cry32 error. This is the error from the Installation Manager log: <message>Action GskitAction (install /opt/IBM/RationalSDLC) failed: java.io.IOException: Exit status 1 from command: pkgadd -G -a ./admin -n -d . gsk8cry32 stderr: pkgadd: ERROR: The package <gsk8cry32> is currently installed on the system in the global zone. To install the new instance of this package in the global zone only, you must specify the -G option. To install the new instance of this package in all zones you must first remove the existing instance of this package from the global zone first (via pkgrm) and then install the new instance of this package in all zones. pkgadd: ERROR: package <gsk8cry32> cannot be installed on this system/zone
Local fix
After following the steps suggested on the following technote: Installation or update of IBM Rational ClearCase or IBM Rational ClearQuest on Solaris 11.1 fails with the error: "The package <gsk8cry32> is currently installed on the system in the global zone." https://www-01.ibm.com/support/docview.wss?uid=swg21649246 Customer was able to install CQ.
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of ClearCase or ClearQuest on Solaris zones on Solaris * * 11. * **************************************************************** * PROBLEM DESCRIPTION: * * An option used during install of the GSKit on Solaris zones * * was depreciated in Solaris 11. This would cause the GSKit * * installation to fail and subsequently the ClearCase or * * ClearQuest install would also fail. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearCase version 9.0.1.8
Temporary fix
Comments
APAR Information
APAR number
PH09080
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-02-26
Closed date
2019-09-23
Last modified date
2019-09-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R901 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
17 October 2021