PH02333: AFTER SUBMITTING AN ASSET, IT IS NOT POSSIBLE TO SEARCH FOR IT

Rational Asset Manager 7.5.4
Rational Asset Manager 7.5.4.1
Rational Asset Manager 7.5.4.2
Rational Asset Manager 7.5.4.3
Rational Asset Manager 7.5.4.4
Rational Asset Manager 7.5.4.5
Rational Asset Manager 7.5.4.6
Rational Asset Manager 7.5.4.7

APAR status

• Closed as program error.

Error description

• In IBM Rational Asset Manager (RAM), 	after submitting a new
  asset and then performing a search for it, RAM gives the "No
  results found for your search..." message.  In other words, RAM
  does not find the asset after it has been submitted.
  
  This occurs when you use TLS version 1.2 with RAM v7.5.3.3.
  Rebuilding the index does not solve the problem.
  

Local fix

• There is no workaround.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TLSv12 enabled environments                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * If TLS1.2 protocol enabled in DB environment then index      *
  * creation and rebuild index tasks getting failed              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Added below TLSv12 properties in Java VM args.
  -Dcom.ibm.jsse2.overrideDefaultTLS=true
  AND
  -Dcom.ibm.jsse2.overrideDefaultProtocol=TLSv12
  
  Now users can use TLSv12 for rebuild index and new index
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL ASSET MGR

• Fixed component ID

  5724R4200

Applicable component levels

• R753 PSY

     UP