Fixes are available
Rational ClearCase Fix Pack 5 (9.0.1.5) for 9.0.1
Rational ClearCase Fix Pack 6 (9.0.1.6) for 9.0.1
Rational ClearCase Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearCase Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearCase Fix Pack 9 (9.0.1.9) for 9.0.1
Rational ClearCase Fix Pack 10 (9.0.1.10) for 9.0.1
Rational ClearCase Fix Pack 11 (9.0.1.11) for 9.0.1
Rational ClearCase Fix Pack 12 (9.0.1.12) for 9.0.1
Rational ClearCase Fix Pack 13 (9.0.1.13) for 9.0.1
APAR status
Closed as program error.
Error description
After upgrading IBM Rational ClearCase from 9.0.1.3 to 9.0.1.4, the ClearCase context menus disappear from Windows Explorer. Investigation revealed that a number of registry values are not properly set on an upgrade install where they appear to be set correctly on a fresh install.
Local fix
There are 2 options: 1) uninstall; reboot the system; remove the "rational.preserve" directory from the "ProgramData" directory; and reinstall ClearCase. 2) create the below .reg file; import it; and reboot. Windows Registry Editor Version 5.00 [HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{91F6AE69-64B5-43A7-A0EA-C0 756076E084}] @="CCSHELSERVERfACTORY" [HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{91F6AE69-64B5-43A7-A0EA-C0 756076E084}\InProcServer32] @="ccshelstub.dll" "ThreadingModel"="Both" [HKEY_CLASSES_ROOT\WOW6432Node\Interface\{91F6AE69-64B5-43A7-A0E A-C0756076E084}] @="ICCCShellMenuDispatcher2" [HKEY_CLASSES_ROOT\WOW6432Node\Interface\{91F6AE69-64B5-43A7-A0E A-C0756076E084}\NumMethods] @="10" [HKEY_CLASSES_ROOT\WOW6432Node\Interface\{91F6AE69-64B5-43A7-A0E A-C0756076E084}\ProxyStubClsid32] @="{91F6AE69-64B5-43A7-A0EA-C0756076E084}"
Problem summary
**************************************************************** * USERS AFFECTED: * * Windows users. * **************************************************************** * PROBLEM DESCRIPTION: * * After upgrading ClearCase from 9.0.1.3 to 9.0.1.4, the * * ClearCase context menus disappear from Windows Explorer. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearCase version 9.0.1.5
Temporary fix
Comments
APAR Information
APAR number
PH01969
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-21
Closed date
2018-11-16
Last modified date
2018-11-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R901 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
13 January 2022