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PH00678: "NOT FOUND" APPEARS NEXT TO THE USER'S DISPLAY NAME

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In IBM Rational Asset Manager (RAM), the "Not found" suffix
    appears after a User ID.
    
    This can happen if the RAM User IDs don't match the ones in
    LDAP.
    

Local fix

  • The workaround is to modify the database to ensure accounts are
    available in LDAP.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MFA enabled environments.                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Not Found string appending for all the users when MFA is     *
    * enabled environments                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed. Since MFA is an external SSO, Local LDAP user migration
    is disabled for MFA enabled case.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH00678

  • Reported component name

    RATL ASSET MGR

  • Reported component ID

    5724R4200

  • Reported release

    753

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-18

  • Closed date

    2018-11-30

  • Last modified date

    2018-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL ASSET MGR

  • Fixed component ID

    5724R4200

Applicable component levels

  • R753 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"753","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 October 2021