OA29596: HISTORY SAMPLING TIMER SHOULD ACCOUNT FOR AGENT'S SAMPLE TIME BEFORE EXPIRING

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• Approver:   DK
  
  Enter the L2 engineer who did the recreate or "None": None
  L2 engineer: John Alvord
  
  Environment:
    ITM 6.2 FP1
    AIX 5.3
    Unix OS Agent, Agent support library
    Do you think the latest patch applied is involved? No
  Problem Description:
    Customer sets historical sampling interval to 1 minute. The
  data is actually recorded every 62 seconds.
  Detailed Recreation Procedure:
    See above.
  Related Files and Output:
    See ECUREP where several logs are recorded.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All TEMS users.                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: WHEN THE CUSTOMER SETS HISTORICAL       *
  *                      SAMPLING INTERVAL TO 1 MINUTE, THE DATA *
  *                      IS ACTUALLY RECORDED EVERY 62 SECONDS.  *
  ****************************************************************
  * RECOMMENDATION: Apply the PTF.                               *
  ****************************************************************
  When the customer sets historical sampling interval to 1
  minute, the data is actually recorded every 62 seconds.
  This is because the agent takes 2 seconds for each sample
  and the sample expiry timer does not take this time into
  account while setting the timer to expire the next time.
  

Problem conclusion

• The code has been modified to keep track of the time taken
  to get the sample from the agent, and then subtract it from
  the sampling interval while setting the next timer
  expiration.
  
  Note:
  If the sampling interval is less than 1 minute and activity
  is high, the data collection time might be longer.  This
  might have an effect on the expiration time and number of
  samples taken. This is beyond program control.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IZ48224

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• KRA      KRAETRP  KRALIB   KRANDREG KRAOPIRM
  

Fix information

• Fixed component name

  MGMT SERVER DS

• Fixed component ID

  5608A2800

Applicable component levels

• R620 PSY UA48900

     UP09/07/29 P F907

Fix is available

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