OA29147: RPC_LISTEN SHUTDOWN DELAYS.

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• Environment:
  
  ITM6.1 FP7 IF1
  ITM6.2 FP1 IF1
  Windows 2003 SP1
  
  Approver:
  
  NC, MS
  
  Problem Description:
  
  Tivoli Enterprize Monitoring Servers will experience delays in
  shutdown.  The defect results is longer (6+ minutes) shutdown
  time.
  
  Recreation Steps:
  
  The EIBLOG hang is somewhat unpredictable. In one test, only 1
  out of 10 RTEMS encountered the problem.
  
  The likelihood of this particular symptom could be increased if
  the Hub was bombarded with many agent switches just before the
  RTEMS are stopped.
  
  The test needs to be conducted with the traces used during the
  diagnosis so that we can verify that the conditions that
  previously lead to a hang are being replicated.  The trace
  parameters to use are:
  
  For Remote TEMS:
  
  ERROR
  (UNIT:kdsmacmd ALL)
  (UNIT:kdssqprs ER IN)
  (UNIT:kdsmain ALL)
  (UNIT:kdsncsrv ALL)
  (UNIT:kdsrqc1 ALL)
  (UNIT:ko4async ALL)
  (UNIT:ko4sitma ALL)
  (UNIT:ko4ib ALL) (UNIT:ko4ibs ER) (UNIT:ko4ibp ER) (UNIT:ko4ibu
  ER)
  (UNIT:ko4ibc ER) (UNIT:ko4ibd ER)
  (UNIT:ko4pcy ALL)
  (UNIT:ko4sod ALL)
  (UNIT:ko4acagt ALL)
  (UNIT:ko4accmd ALL)
  (UNIT:ko4accpr ALL)
  (UNIT:ko4sman ALL)
  (UNIT:ko4srv ALL)
  
  For Hub TEMS:
  
  ERROR
  (UNIT:kdsncman ALL)
  (UNIT:kdssqprs ER IN)
  (UNIT:kdsrqc1 ALL)
  (UNIT:kfaiblod ALL)
  
  For both Hub and RTEMS, just before the RTEMS are shutdown,
  please activate KDC/E tracing:
  
  BSS1 CONFIG KDC_DEBUG=Y
  BSS1 CONFIG KDE_DEBUG=Y
  
  It would also be good to include the scenario that involves
  Policies that send SNMP_Event requests to a UA agent that is
  connected to the Hub.
  
  This is another symptom of the same problem and this scenario
  might be more predictably re-creatable.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All ITMS/ENGINE users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION: TIVOLI ENTERPRISE MONITORING SERVERS    *
  *                      EXPERIENCE DELAYS IN SHUTDOWN.          *
  ****************************************************************
  * RECOMMENDATION: Apply the PTF.                               *
  ****************************************************************
  Tivoli Enterprise Monitoring Servers will experience delays
  in shutdown.  This defect results in longer (6+ minutes)
  shutdown time.  Additionally, RPC requests to a monitoring
  server during shutdown experience excessive delays before
  failing with a time-out.
  

Problem conclusion

• Code was changed to release the physical pipe at rpc__listen
  termination.  This results in faster Tivoli Enterprise
  Monitoring Server shutdown time. This also results in
  immediate disconnect responses to RPC requests received by a
  monitoring server that is shutting down.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IZ53737 OA30156

Modules/Macros

• KLXLIB   KLXN
  

Fix information

• Fixed component name

  CT/ENGINE

• Fixed component ID

  5608A41CE

Applicable component levels

• R620 PSY UA48901

     UP09/07/29 P F907

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.