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LO48112: 8.5.1 CLIENT HANGS ACCESSING DOCUMENTS CONTAINING NESTED TABLE WITHIN A LAYER (DESIGN)

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APAR status

  • Closed as program error.

Error description

  • When you access a document containing a nested table within a
    rich text field
    within a Layer (NOT a layout region), the Notes 8.5.1 client can
    hang (CPU for
    nlnotes > 50%).
     Form design:  Layer that contains a rich text field
     Document:  in the Notes client, add a nested table to the rich
    text
    field, save/close
    
    In some cases, you will see an error in the status bar "Due to
    an error, this
    paragraph cannot be displayed".
    
    The same documents accessed in 6.5 do not have an issue,
    
    Steps to see the issue in the attached database:
    BACKGROUND:  this sample db contains 4 forms, each which results
    in a different
    behavior.  There is one document.  In the default view, there
    are 4 buttons.
    each button will switch the doc to a different form, so you can
    use the same
    document to see 4 different resulting behaviors.
    
    1.  Detach and unzip attached db to local Notes client data
    directory
    2.  Open the db in Notes client:  There is one document.  Open
    it - as is
    RESULTS:  The error appears in the status bar, no contents
    display in the doc,
    also no client hang.
    3.  Close the doc, click the action button "Use Plain Form", and
    open the doc
    again.
    RESULTS:  doc opens, no error and no hang
    4.  Close the doc again, Click the action button "Error blank
    and slow open",
    and open the doc again.
    RESULTS:  Doc is slow to open, but client does not hang.  Error
    occurs in
    status bar
    5.  Close the doc again, Click the action button "Use Hanging
    Error Form" and
    open the doc again.
    RESULTS:  Now client will hang.
    

Local fix

  • take the rich text field outside the layer or eliminate the
    layer from the form
    

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# AKNX7ZWRAB.
    

APAR Information

  • APAR number

    LO48112

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    851

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-01-21

  • Closed date

    2010-04-06

  • Last modified date

    2010-04-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • NA
    

Fix information

  • Fixed component name

    NOTES CLIENT

  • Fixed component ID

    5724E6255

Applicable component levels

  • R851 PSN

       UP

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Document Information

Modified date:
06 April 2010