APAR status
Closed as program error.
Error description
When you access a document containing a nested table within a rich text field within a Layer (NOT a layout region), the Notes 8.5.1 client can hang (CPU for nlnotes > 50%). Form design: Layer that contains a rich text field Document: in the Notes client, add a nested table to the rich text field, save/close In some cases, you will see an error in the status bar "Due to an error, this paragraph cannot be displayed". The same documents accessed in 6.5 do not have an issue, Steps to see the issue in the attached database: BACKGROUND: this sample db contains 4 forms, each which results in a different behavior. There is one document. In the default view, there are 4 buttons. each button will switch the doc to a different form, so you can use the same document to see 4 different resulting behaviors. 1. Detach and unzip attached db to local Notes client data directory 2. Open the db in Notes client: There is one document. Open it - as is RESULTS: The error appears in the status bar, no contents display in the doc, also no client hang. 3. Close the doc, click the action button "Use Plain Form", and open the doc again. RESULTS: doc opens, no error and no hang 4. Close the doc again, Click the action button "Error blank and slow open", and open the doc again. RESULTS: Doc is slow to open, but client does not hang. Error occurs in status bar 5. Close the doc again, Click the action button "Use Hanging Error Form" and open the doc again. RESULTS: Now client will hang.
Local fix
take the rich text field outside the layer or eliminate the layer from the form
Problem summary
A programming error was found and will be corrected in a future release.
Problem conclusion
A programming error was found and will be corrected in a future release.
Temporary fix
Comments
This APAR is associated with SPR# AKNX7ZWRAB.
APAR Information
APAR number
LO48112
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
851
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-21
Closed date
2010-04-06
Last modified date
2010-04-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
NA
Fix information
Fixed component name
NOTES CLIENT
Fixed component ID
5724E6255
Applicable component levels
R851 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 April 2010