LO47466: "B-TREE STRUCTURE IS INVALID" ERROR IS RETURNED WHEN SWITCHING T HE SORT OF VIEW IN THE DATABASE EXCEEDING QUOTA

APAR status

• Closed as program error.

Error description

• Customer encountered the issue using both Lotus Notes 851 Basic
  & Standard FR.
  
  Steps to reproduce
  1. Create mail database on your test server using mail85.ntf
  template.
  2. From administrator client, set DB quota to the database.
  (e.g. 20MB)
  3. Copy mail documents from another mail database until "Unable
  to write to
  database because database would exceed its disk quota." error is
  returned.
     NOTE: To reproduce the problem, You need to prepare enough
  documents so that
  you can scroll up/down inbox view.
              In my test, I prepared 130 docs in inbox folder
  4. Reopen the database
  5. Change the sort of inbox view from default to "By Size" ->
  "By Date".
  6. You can see the error dialog with "B-tree structure is
  invalid" message.
  NOTE: If you cannot reproduce the problem, follow the additional
  steps below.
  5.1 Go to All Documents view and change the sort from default to
  "By Size" ->
  "By Date -> "By Subject"
  5.2 Go back to Inbox view again and change the sort from default
  to "By Size"
  -> "By Date -> "By Subject"
  
  Troubleshooting
  - When tried to click the column header to sort again, sometimes
  saw the
  following error
     "Attempt to use an invalid database pointer"
  

Local fix

• Open the database again and Press Ctrl+Shift+F9 to rebuild all
  of views. (But
  you may encounter the same problem when you change the sort of
  views)
  

Problem summary

• A programming error was found and will be corrected in a future
   release.
  

Problem conclusion

• A programming error was found and will be corrected in a future
   release.
  

Temporary fix

Comments

• This APAR is associated with SPR# HNAA7HN8SD.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DOMINO SERVER

• Fixed component ID

  5724E6200

Applicable component levels

• R851 PSN

     UP