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LO42867: INOTES: CANNOT SEND EMAIL THAT CONTAINS AN ATTACHMENT APPROXIMAT ELY 30 MEGABYTES OR LARGER IN INOTES 8.5

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APAR status

  • Closed as user error.

Error description

  • - Log into iNotes and try to send an attachment that is 30mg or
    larger and you
    will get the following error message in IE6, IE7 and IE8
    
    
    
    "Error: Unable to upload file: path & filename here. You may
    need to reduce the
    size of the file and try again"
    
    - Check the server's configuration document>>Lotus iNotes
    tab>>Mail
    session>>Maximum attachment size". This is set to the default
    5000kb, which
    rounds off to about 49mg
    
    
    - Check if the ActiveX file attachment utility is disabled for
    Domino Web
    Access (DWA) in the Configuration document>>Other
    Settings>>Lotus iNotes
    ActiveX file attachment utility, and it was enabled
    
    
    - This issue is reproducible at will
    
    
    - In Internet Explorer this is the error:
    
    In Firefox 3.0 you do not get the same error mentioned above,
    however it seems
    to get stuck at sending
    

Local fix

  • N/A
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# SNES7UFLDV.
    The problem was caused by a user error.
    

APAR Information

  • APAR number

    LO42867

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    850

  • Status

    CLOSED USE

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-07-30

  • Closed date

    2009-08-22

  • Last modified date

    2009-08-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 August 2009