IBM Support

JR61410: YOU MIGHT EXPERIENCE A DEADLOCK WHEN YOU START A BPD INSTANCE FROM A CASE CLIENT

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APAR status

  • Closed as program error.

Error description

  • Because the StartProcessFromCaseWithCallback operation in the
    BPMWSAPISoapService service provider was configured with the BPM
     Web Service API policy set, it doesn't allow the Case Client to
     propagate the transaction to IBM Business Automation Workflow.
    Without transaction propagation, you might experience a deadlock
     while you try to start a BPD instance.
    
    
    PRODUCTS AFFECTED
    Business Automation Workflow
    

Local fix

  • Use a two-phase commit when you start a BPD instance from the
    Case Client to avoid a deadlock.
    

Problem summary

  • No additional information is available.
    
    
    PRODUCTS AFFECTED
    Business Automation Workflow
    

Problem conclusion

  • A fix that updates the policy set for this
    StartProcessFromCaseWithCallback operation will be included in a
     future release of Business Automation Workflow.
    

Temporary fix

  • Not applicable.
    

Comments

APAR Information

  • APAR number

    JR61410

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-21

  • Closed date

    2019-09-26

  • Last modified date

    2019-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
26 September 2019